Problems completing signup

Problems completing signup

Discovery and Bronze projects only

Some users have reported problems with activating their account.

When you click your verification link, you should see a green message on CREST, saying verification is successful. You should get a welcome email shortly afterwards.

If you don't see these things, the verification step has failed. If you try to log in you'll get a message saying the account hasn't been activated. 

Our developers are investigating this problem. 

If you’re affected by this issue you could try opening your verification link in the Chrome or Firefox browsers.

If you still can't complete your registration, please contact CREST support so we can complete registration on your behalf.


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