Contacting CREST Support

Contacting CREST Support

You can contact us via the CREST Help Centre. Please include your name, email address, and if relevant your CREST project ID or registration number.

You'll find the project id on the project page:



The CREST team is available from 10am until 5pm, Monday to Friday. 

Please use the Help Centre to contact us whenever possible. 

If your issue is urgent, you can call us on +44 (0)20 7019 4943.


    • Related Articles

    • The CREST guiding principles

      The below principles are the overall ideas that govern how the CREST Awards work. They are different to the CREST criteria, although the criteria are based around these. Real-world context CREST projects and activities have a clear real-world ...
    • CREST for underrepresented audiences funding

      This grant round is now CLOSED. The 2022 Autumn grants to help run CREST Awards are now CLOSED. The deadline for application is midnight 16 October 2022. Please see the link below for more information about the grant scheme and our application form: ...
    • Regional CREST Support Organisations (RCSOs)

      There are 11 Regional CREST Support Organisations (RCSOs) around the UK, who support the British Science Association to promote the CREST scheme and support schools to deliver CREST.  To find out more about your RCSO please click on their link below. ...
    • How do I assess a Discovery project?

      CREST Discovery requires students to demonstrate skills including problem-solving, independent learning, organisation, teamwork, and communication. To achieve a Discovery Award, you should confirm on your CREST account that each student has: ...
    • CREST entry fees for Welsh students

      CREST Award fees for students in Wales are paid in full by the Welsh government. This arrangement will continue until at least 31 March 2025. Please choose Wales as your delivery country when asked. This will ensure you aren't charged for your Award ...