I haven't received an invoice/where is my invoice?

I haven't received an invoice/where is my invoice?

We send invoices manually, so there may sometimes be a short delay due to it being the weekend or because of staff capacity as CREST is run by a small team. We typically send invoices via email to you (and a finance department, if you provided details) within seven days.  Invoices requested from 16-23 August 2022 will be sent to you from 24 August 2022. 

Sometimes our emails can be caught by email spam filters, so if you haven’t received an invoice within this period, please check your spam folder. Adding crest@britishscienceassociation.org to your contact list can help to prevent this happening. 

If you definitely haven’t received an invoice and more than seven days have passed since you requested your certificates, please contact CREST support.

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