I haven't received an invoice
If you requested to pay your CREST Awards fees by invoice, we will send it via email within seven days.
Sometimes our emails can be caught by email spam filters, so If you haven’t received an invoice within this period, please check your spam folder. Adding firstname.lastname@example.org to your contact list can help to prevent this happening.
If you definitely haven’t received an invoice and more than seven days have passed since you requested your certificates, please contact CREST support.
I have lots of Bronze/Discovery projects and don't want to have to do multiple uploads and checkouts
Currently it is not possible to do multiple project uploads or checkouts, however there are a couple of ways you can consider to make using the website more efficient. If you have lots of different project titles, try using a more general one for ...
I haven't received my CREST Award certificates
For Discovery and Bronze Awards we print and post your certificates once you’ve paid your entry fees. For Silver and Gold Awards, we print and post your certificates once once our assessor has confirmed that you've successfully achieved the Award. ...
I have a query about my invoice
If you entered your students for CREST Awards online, contact CREST Support with any questions about your invoice.
How to add a purchase order number to your invoice
If you are entering students for Discovery and Bronze Awards, you can add a purchase order number at the invoicing step, in the Purchase Order number field. If you are entering students for Star, SuperStar, Silver and Gold Awards, you can enter a ...
How to pay CREST Award entry fees
Star and SuperStar Awards You can pay your fees for these awards by card, voucher or invoice. If you choose to pay by invoice, we will send your invoice via email within seven days. You can pay your invoice by card, BACS transfer, or cheque. If you ...