My certificates have the wrong school/student names/are damaged
If the error was in the data you uploaded then there may be a charge. If the error was definitely on our end we will reprint your certificates free of charge.
Related Articles
How do I change student names on a project?
Student names are printed on CREST certificates for Discovery, Bronze, Silver and Gold awards. You’ll want to make sure they’re correct before you order your certificates. Discovery and Bronze Awards If you opted for personalised certificates, to ...
I haven't received my CREST Award certificates
For Discovery and Bronze Awards we print and post your certificates once you’ve paid your entry fees. For Silver and Gold Awards, we print and post your certificates once once our assessor has confirmed that you've successfully achieved the Award. ...
How do I remove students from a project?
Star and SuperStar Awards You can add or remove students at any time during the entry process by editing the numbers in Tell us about your group, so that you are charged the correct entry fee and sent the correct number of certificates and badges. ...
What do CREST certificates and badges look like?
Star or SuperStar Students who complete a Star or SuperStar Award will receive a non-personalised certificate. International applicants can also receive an iron-on fabric badge. We've included a preview of certificates and these badges below: CREST ...
At home: Can my child still get a CREST award if they're going back to school?
If your child has started a CREST project or completed some CREST Star or SuperStar activities but have now returned to school, there are different options for ensuring they get their CREST Award. Continue CREST at school Tell your child's teacher ...