CREST Awards Help Centre

            About the data we collect for CREST

            CREST Awards Privacy Information

            The details of the data controller are: 

            British Science Association 

            165 Queens Gate 


            SW7 5HD 


            Our ICO registration number is: Z7505720

            The CREST Awards are managed by the British Science Association (BSA). We take the security of your personal data and the safeguarding of your privacy seriously. The data that we collect, process and use is treated in accordance with this Privacy Information, the General Data Protection Regulation, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003. We aim to be clear how we collect and use your data and not to do anything with it that you would not reasonably expect.

            The full BSA privacy policy is here.

            The CREST Awards collect and process data in the following way:

            Lawful basis for processing the data 

            • Legitimate interests
            • Substantial public interest (where relevant)
            • Equality monitoring (where relevant)
            • We have previously used consent to process data - if you think this lawful basis applied when you entered data, please get in touch using the email address at the bottom of this notice.

            Collection purpose

            • Account owner names and email addresses are collected for operational communications. Account owners are teachers and students (students are expected to be over 16) 
            • Student ethnicity, gender, disability and age data are held (when provided) and used for anonymised diversity analysis 
            • Student names are used for certificate printing and to record the student’s achievement of the Award 

            Retention purpose

            To keep in touch with and maintain a record of teachers and students who have taken part in the Awards, so we can verify the date of the award if asked by the student in the future.  

            • For future reporting purposes, e.g. a CREST impact report may be based on ~9 years of historical data 
            • We ask for sensitive data such as ethnicity and disability for diversity monitoring purposes and analyse this data anonymously. Educators are not required to submit this information if they would prefer not to. We are working on revising the website to allow educators to submit this data in such a way that it is separated from student names. 

            Data held 

            • Data on teachers who have submitted students for Discovery and Bronze awards – name, email, role, address 
            • Data on teachers who have submitted students for Star, SuperStar, Silver and Gold awards – name, email • Data on students submitted for Discovery and Bronze awards – name, gender. ethnicity, disability, date of birth, school 
            • Data on students submitted for Silver and Gold awards – name, email, age, gender, ethnicity, school, address 

            How we collect the data 

            • A teacher or student (expected to be over 16) signs up as a project owner to enter students for CREST Awards via the CREST website 
            • For Discovery and Bronze: on line via my.crest  – a bespoke platform owned by the BSA 
            • For Star, SuperStar, Silver and Gold: on line via Fluid Review – a platform owned by SurveyMonkey.

            Retention period 

            • Student data is nine years and teacher data is five years. 
            • Data on students who did CREST awards (and their teachers) prior to September 2017 is stored on our legacy database, which is held within a secure office and only accessible by a small number of BSA staff. Data which is beyond the retention periods is not processed but may be stored until we disable the database in late 2018.
            • Financial data is deleted after six months but may be retained by our finance team for longer due to legal reasons. See the financial section of the full privacy information.

            Is any data sent to a third party? 

            • Users submit data online via CREST website. This is accessible to the website developer for my.crest and Survey Monkey (who own FluidReview). 
            • Student data for Discovery, Bronze, Silver and Gold is sent to our printer to print CREST certificates 


            To keep your personal data secure, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We store your data in a secure cloud-based service which requires ‘two step authentication’ to prevent unauthorised access.

            We restrict access to your personal data to only those employees and contractors who need to know that information. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information.

            The (run by SOON_) service is hosted within a secure private virtual network which cannot be directly accessed via the internet unless through SOON_'s public load balancer (accepting only HTTP traffic) or via a VPN account. This means the servers are protected from brute force attacks since they cannot be directly accessed. Further to this SOON_'s Database holding confidential user data also resides within the private network and also cannot be accessed over the internet, only servers within our network can connect to it. Also the database is username/password protected and only the technical team within SOON_ has direct access to the database (required for maintenance). We run a production battle tested and proven linux based operating system which is automatically patched with the latest security updates. Each server we run can only be accessed directly from the internal private network over SSH (Secure Shell) with a username and strong password, only SOON_'s development team have accounts to these servers.

            Transfer of your personal information outside the European Economic Area

            The CREST Awards website is hosted in Canada. We take steps to try to ensure that they provide an adequate level of protection in accordance with the GDPR. 

            Visitors to our websites

            When someone visits,,,,,,, www.britishscienceweek.organd we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to track data, such as the number of visitors to various parts of the site. This information is processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. See Google’s Privacy Policy here.

            Use of cookies by the BSA

   and all our affiliated websites use cookies. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

            For further information, visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

            The BSA is not responsible for the privacy notices and practices of other websites even if accessed using links from our website. We recommend that you read their privacy policies and have linked to them in this privacy information where we can.

            Complaints or queries about this privacy information

            The BSA tries to meet the highest standards when collecting and using personal information and we take any complaints we receive about this very seriously.

            You can make a complaint if you think our collection or use of information is inaccurate, unfair or misleading.

            We also welcome any suggestions for improving our procedures.

            This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of BSA’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.


            Access to personal information

            What can you tell me about the data you have about me?

            On receipt of evidence of your identity, we can provide:

            • confirmation that your data is being processed;
            • access to your personal data; and
            • any other supplementary information

            In some cases, what will be provided may be limited if in sharing the data we would also be providing data on another individual. In these cases, we may have to ask for consent to contact the other individual for consent, edit out some of the data relating to the individual, or not share a portion of the data. If this is the case, we will communicate this with you as soon as possible and explain the reasoning behind this.

            When will the information be provided?

            Information will be provided within one month of receipt. However, we may extend the period of compliance by a further two months where requests are complex or numerous. If this is the case, we will inform the you within one month of the receipt of the request and explain why the extension is necessary. 

            How will the information be provided?

            We will verify the identity of the person making the request, using ‘reasonable means’. If the request is made electronically, we will provide the information in a commonly used secure electronic format.

            How to contact us

            If you have any queries or concerns, please contact our Data Protection Lead:

            Gill Riches

            Director of Strategy & Operations

            165 Queens Gate,


            SW7 5HD



            T: +44 (0)20 7019 4924

            Changes to this privacy notice

            This Policy was last updated on 28/01/19.

            This BSA Privacy Policy may change from time to time so you may wish to check it whenever you visit our website. If we make material changes, we will make this clear on our website or contact you directly.

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