You can contact us via the CREST Help Centre. Please include your name, email address, and if relevant your CREST project ID or registration number.
For Discovery and Bronze projects, you’ll find the project id on the project page.
For Star, SuperStar, Silver and Gold projects, you'll find the project id on the project page:
The CREST team is available from 10am until 6pm, Monday to Friday.
Please use the Help Centre to contact us whenever possible.
If your issue is urgent, you can call us on +44 (0)20 7019 4943.