CREST Awards Help Centre

            CREST Appeals Process

            We want everyone to have a fair and positive experience of CREST.
            Below is the appeals process for the review and correction of mistakes or inequalities that may have been made.

            Process for appeal:
            • Check the grounds for appeal, below.
            • Email crest@britishscienceassociation.org with your stated grounds for appeal and project ID.
            • We aim to check your project and get back to you within 6 weeks.
            Grounds for appeal:
            • System admin error.
            • Prejudice or bias that can be evidenced. You should clearly set out the reasons for the claim of bias and, if possible, provide supporting evidence.
            • Suspected plagiarism has not occurred. You should state which section(s) of the project you are claiming as your own work, providing evidence that shows that plagiarism has no occurred.
            • Other malpractice.
            We do not accept appeals on the grounds of:
            • Disagreement with the academic judgement of the assessors or the application of the assessment criteria will not be considered under any circumstances. Details of the assessment criteria can be found on the Help Desk.
            • Insufficient feedback. If you feel there is insufficient feedback from your assessor please contact us at the address below, we will review your assessment and provide additional feedback if appropriate.
            • Forgetting to upload profile form or project report – if you notice this before assessment and email us in time, we may be able to add this to your project prior to assessment. Otherwise you will need to pay the £5 reassessment fee.
            • Uploading multiple projects to one submission – if you notice this before assessment and email us in time, we may be able to adjust this prior to assessment. Otherwise you will need to pay the £5 reassessment fee.

            You can email crest@britishscienceassociation.org with any feedback about CREST Awards or this process.
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