CREST Awards Help Centre

            CREST Appeals Process

            We want everyone to have a fair and positive experience of CREST.
            Below is the appeals process for the review and correction of mistakes or inequalities that may have been made.

            Process for appeal:
            • Check the grounds for appeal, below.
            • Email crest@britishscienceassociation.org with your stated grounds for appeal and project ID.
            • We aim to check your project and get back to you within 6 weeks.
            Grounds for appeal:
            • System admin error.
            • Prejudice or bias that can be evidenced. You should clearly set out the reasons for the claim of bias and, if possible, provide supporting evidence.
            • Suspected plagiarism has not occurred. You should state which section(s) of the project you are claiming as your own work, providing evidence that shows that plagiarism has no occurred.
            • Other malpractice.
            We do not accept appeals on the grounds of:
            • Disagreement with the academic judgement of the assessors or the application of the assessment criteria. Details of the assessment criteria can be found on the Help Desk.
            • Insufficient feedback. If you feel there is insufficient feedback from your assessor please contact us at the address below, we will review your assessment and provide additional feedback if appropriate.
            • Forgetting to upload profile form or project report – if you notice this before assessment and email us in time, we may be able to add this to your project prior to assessment. Otherwise you will need to pay the £5 reassessment fee.
            • Uploading multiple projects to one submission – if you notice this before assessment and email us in time, we may be able to adjust this prior to assessment. Otherwise you will need to pay the £5 reassessment fee.

            You can email crest@britishscienceassociation.org with any feedback about CREST Awards or this process.
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